Step by Step Guide to Fix Windows Stop Code 0x0000001C

0x0000001C Error: PFN Reference Count Mismatch in Memory Management

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What is 0x0000001C Error?


The Windows Stop Code 0x0000001C, labeled as PRINTER_DRIVER_HOST_FOR_APPLICATIONS_STOPPED_WORKING, is a BSOD error triggered by a failure in the print spooler service or related printer drivers. Although the message may indicate a simple printer status issue like "out of paper," this error typically reflects a deeper system-level conflict between Windows and the print subsystem. This BSOD often occurs when attempting to print, during printer driver initialization, or immediately after waking the system from sleep with an active print job queued. The issue points to faults in printer communication, outdated or corrupted print drivers, or third-party print services interfering with core spooler operations.

Causes

  • Corrupted Printer Drivers: Incorrect or outdated printer drivers can disrupt the communication between Windows and the printer, leading to crashes and BSODs.
  • Spooler Service Failure: The print spooler service may crash due to stuck jobs, misconfigurations, or internal errors during high-load operations.
  • Pending or Corrupt Print Jobs: Accumulated or corrupted print tasks in the spooler queue can overload system resources and cause instability.
  • Faulty USB or Network Connection: Unstable or improperly configured printer connections—especially over USB or Wi-Fi—can interrupt data flow and trigger system errors.
  • Third-Party Print Utilities or Virtual Printers: External software such as PDF writers, overclocked virtual printers, or print monitoring tools can interfere with core print services.
  • Power or Wake-from-Sleep Conflicts: Resuming print tasks from sleep or hibernation with an unavailable or disconnected printer may lead to memory or spooler errors.

Resolution Steps




Solutions

1. Restart Print Spooler Service

  • Press Win + R, type services.msc, and press Enter.
  • Scroll to Print Spooler, right-click → Restart.
  • Ensure its startup type is set to Automatic.

2. Clear Print Queue

Navigate to:

C:\Windows\System32\spool\PRINTERS

Delete all files in this folder (requires admin access).

Then restart the Print Spooler as above.

3. Reinstall or Update Printer Drivers

  • Press Win + X → Device Manager
  • Expand Print queues → Right-click your printer → Uninstall device

Then visit the printer manufacturer's website to download the latest drivers.

Install manually or via Windows Update.

4. Run Printer Troubleshooter

  • Go to Settings → Devices → Printers & scanners
  • Select your printer → Click Manage → Run the troubleshooter

Let Windows detect and automatically fix driver or communication issues.

5. Check Printer Connection

Ensure the printer has paper and is connected properly via USB or network.

Reconnect cables or try a different port. If using Wi-Fi, reconfigure printer on the network.

6. Perform Clean Boot

  • Press Win + R, type msconfig, and press Enter.
  • Go to Services → Check Hide all Microsoft services → Click Disable all
  • Go to Startup tab → Open Task Manager → Disable all items.
  • Restart the system and try printing again.

7. Run System File Checker

  • Open Command Prompt as Administrator, run:

sfc /scannow

  • If integrity issues are found, follow with:

DISM /Online /Cleanup-Image /RestoreHealth

  • Then restart your PC.

8. Perform System Restore

If the problem started recently:

  • Go to Control Panel → Recovery → Open System Restore
  • Choose a restore point from before the issue appeared.
  • Follow the prompts to complete the process.

Final Thoughts

The 0x0000001C BSOD is a critical error tied to printer driver misbehavior or spooler service instability, often hidden behind simple printer issues like "out of paper."

While it may seem like a hardware-related inconvenience, this error typically stems from software faults that require immediate attention to prevent further crashes or printing failures.

Consistent BSODs related to printing should prompt a full driver reinstallation and spooler service inspection. In extreme cases, replacing the printer or its connection interface (USB/port) may be necessary.

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