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Server Management

Provides Outsourced 24/7 Technical Support, Remote Systems Administration and Helpdesk Management to Data centers, Web Hosting companies and ISPs around the world.

Work Flow



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Web Hosting Support

Our outsourced web hosting support includes 24/7 white label proactive support, comprehensive monitoring, reporting, operating system patch monitoring, alerting and installation services.

Server Attack Mitigation

Well equipped to rectify issues such as brute forcing, inbound and outbound spamming, DDoS attacks. Capable to detect attacks early, blocks attackers and recovers blacklisted IPs and hacked sites.

SERVER SETUP AND CONFIGURATION

Setup and configure servers with the right technology for the business and helps to remain competitive.

MULTI-CHANNEL SUPPORT

Provide quick resolutions to service issues at any time of the day through any channel such as Helpdesk, Live Chat or Phone support.

SERVER CRASH RECOVERY

24/7 emergency administrations helps a quick reboot of your servers, restores the services and recovers any lost data.

24/7 AVAILABILITY

Always deliver fast and friendly assistance 24 hours a day, 7 days a week and 365 days an year. And yea, including holidays

MAINTAINING SERVER PERFORMANCE

Helps to tackle the server load spikes caused through abusive user processes or hardware issues and to recover from and prevent server performance issues.

COMPREHENSIVE SERVER HARDENING

If a new vulnerability is reported for server software, HashRoot are enhanced to tackle that and provide monitor security channels and server patching.

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Helpdesk Management

Centralize. Streamline. Automate.

Delivers simplicity and automation to streamline help desk ticketing and IT asset management. Benefit to built-in knowledge base, IT change control, SLA alerting, performance reporting and customer surveys.

Industries

Web Hosts
Data Centres
SAAS Providers
E-Commerce Websites
Apps Developers
Corporate Wesbites
Private Cloud

Highlights

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