1. Update or Roll Back Device Drivers
- Press Win + X → Open Device Manager.
- Focus on graphics, storage, network, and USB drivers—especially those that have been recently updated or are third-party.
- Right-click → Update Driver or select Roll Back Driver if available.
2. Run System File Checker and DISM
- Open Command Prompt as Administrator, then run:
- sfc /scannow
- Once finished, run:
- DISM /Online /Cleanup-Image /RestoreHealth
- These commands help repair system corruption and restore stable kernel components.
3. Test RAM Using Windows Memory Diagnostic
- Press Win + R, type mdsched.exe, and hit Enter.
- Select Restart now and check for problems.
- Allow the tool to complete its memory integrity scan and note any reported issues.
4. Uninstall Conflicting Third-Party Software
- Go to Control Panel → Programs and Features.
- Remove recently installed software such as antivirus, firewall, or hardware utilities.
- Reboot and check for recurrence of the BSOD.
5. Perform Clean Boot
- Press Win + R, type msconfig, and hit Enter.
- Under the Services tab → Check Hide all Microsoft services → Click Disable all.
- Go to Startup → Open Task Manager → Disable all startup items.
- Reboot the system with minimal background apps running.
6. Update BIOS and Chipset Drivers
- Go to your motherboard or PC manufacturer’s support site.
- Download and install the latest BIOS firmware and chipset drivers.
- Ensure proper memory and CPU communication with updated hardware protocols.
7. Disable Overclocking or Reset BIOS
- Enter BIOS/UEFI during boot (usually by pressing Del or F2).
- Reset all settings to default or disable manual overclocking for CPU/RAM.
- Save and exit to avoid timing-related BSODs.
8. Perform System Restore
If the issue appeared after a recent update or change:
- Go to Control Panel → Recovery → Open System Restore.
- Select a restore point created before the BSOD started.
- Follow on-screen instructions to complete restoration.
Final Thoughts
The 0x0000003B SYSTEM_SERVICE_EXCEPTION error reflects a critical failure during the transition from user-mode to kernel-mode services, often caused by faulty drivers, memory corruption, or incompatible system utilities.
To fix it:
- Update or roll back device drivers,
- Test RAM and repair system files,
- And remove any third-party software that interferes with system-level services.
If none of these steps resolve the issue, consider:
Running a full memory diagnostic and BIOS update,
Or performing a clean installation of Windows to restore kernel-level stability.