Step by Step Guide to Fix Windows Stop Code 0x00000046

0x00000046 Error: Unknown Logon Session BSOD Invalid Session Reference

Try it yourself, or Reach Out!

If you still need a hand, we’re just a plan away

What is 0x00000046 Error?


The Windows Stop Code 0x00000046, labelled DEREF_UNKNOWN_LOGON_SESSION, is a Blue Screen of Death (BSOD) that occurs when a kernel-mode driver attempts to dereference a logon session that no longer exists or was never valid. It indicates a serious flaw in session tracking, typically caused by driver bugs or identity-handling issues in the security subsystem. This error can occur during user login/logout transitions, remote session handling, domain authentication processes, or while interacting with services that impersonate user tokens in kernel mode.

Causes

  • Faulty Kernel-Mode Drivers: Drivers mismanage user session references in memory.
  • Improper User Token Handling: Security or system utilities that incorrectly track logon sessions.
  • Buggy Antivirus or Monitoring Tools: Low-level tools may impersonate or dereference session tokens improperly.
  • Corrupt System Security Subsystem: Damaged OS components that validate or manage logon sessions.
  • Domain or Remote Session Misconfigurations: Mismanaged authentication in Active Directory or RDP environments.
  • Improper Cleanup of Sessions: Services failing to release or validate session tokens during shutdown or user switch

Resolution Steps




1. Enable Driver Verifier to Identify Faulty Drivers

  • Open Command Prompt as Administrator
  • Run:

Verifier

  • Choose "Create standard settings" → Automatically select unsigned drivers
  • Reboot and allow the system to trigger the BSOD
  • Analyse the resulting dump with BlueScreenView or WinDbg to identify the problematic driver
  • After testing, disable Verifier:

verifier /reset


2. Update or Roll Back Security and Kernel-Mode Drivers

  • Open Device Manager
  • Expand categories like System Devices, Security Devices, or Network Adapters
  • Right-click → Update Driver
  • If the problem began after a driver update, select Roll Back Driver
  • Also, update endpoint protection or EDR software that interacts with user sessions

3. Uninstall Conflicting Security Software

  • Go to Control Panel → Programs and Features
  • Uninstall recently added antivirus, endpoint agents, or monitoring tools
  • Restart the system and observe for recurrence
  • Consider replacing with more compatible alternatives if needed

4. Perform a Clean Boot

  • Type msconfig in the Run dialog (Win + R)
  • Go to Services tab → Check "Hide all Microsoft services" → Click Disable all
  • In the Startup tab, open Task Manager → Disable all startup items
  • Restart to check if the issue is linked to third-party background software

5. Run System File Checker and DISM

  • Open Command Prompt (Admin) and run:

sfc /scannow

  • Then:

DISM /Online /Cleanup-Image /RestoreHealth

  • These commands repair system files related to the logon session and identity management


6. Use System Restore

  • Open Control Panel → Recovery → Open System Restore
  • Select a restore point created before the BSOD first occurred
  • Follow the prompts to restore system stability

7. Check Domain or RDP Session Settings (if applicable)

If in a domain or remote desktop environment:

  • Ensure that Group Policy settings related to user sessions, identity impersonation, and RDP access are properly configured
  • Update domain credentials and avoid scripts that impersonate invalid sessions during logon/logoff

Final Thoughts

The 0x00000046 DEREF_UNKNOWN_LOGON_SESSION BSOD is often caused by improper handling of logon sessions in kernel mode—usually by buggy drivers or low-level security software.

To fix it:

  • Use Driver Verifier to find faulty drivers,
  • Update or remove any tools that manage logon tokens,
  • And ensure domain or local session policies are configured correctly.

If issues persist:

  • Run SFC and DISM to restore critical OS components,
  • Perform a clean boot to eliminate third-party conflicts.
  • Or use System Restore to roll back session-handling errors.
  • Addressing this error ensures proper session tracking and stable identity management during authentication processes.


We’re Here for You!


Follow our step-by-step instructions to troubleshoot the issue. Still need help?
Contact us and choose a plan, and our experts will take care of it for you.

Transparent Pricing

Simple, upfront pricing with no hidden fees or surprises

Endpoints

  • Desktops$49
  • Laptops$49
  • Mobile Devices (MDM)$19
  • Workstations$69
  • POS/Kiosks$49
  • Network Printers$29
  • Purchase Now

Network

  • Routes$29
  • Switches$15
  • Firewalls$29
  • Access Points$9
  • VPN Gateways$19
  • Load Balancers$49
  • Purchase Now

Server

  • On-Prem Servers$99
  • Virtual Servers$69
  • Cloud Servers$99
  • Storage Systems (NAS/SAN)$49
  • Backup Appliances$99
  •   
  • Purchase Now

Security

  • Endpoint Protection (EDR)$9
  • AV/Antimalware$9
  • Patch Management$9
  • Web Filtering$9
  • MFA$5
  •   
  • Purchase Now

BDR

  • Local Backup$49
  • Cloud Backup$49
  • DR Infrastructure$199
  •   
  •   
  •   
  • Purchase Now

Compliance

  • Policy Mgmt & Audits$149/month
  • DLP$5/user
  • IT Governance Tools$199/month
  •   
  •   
  •   
  • Purchase Now

NOC

  • 24/7 Monitoring$10/device
  • RMM Tools$3/device
  • MDR Service$25/device
  •   
  •   
  •   
  • Purchase Now

SOC & SIEM

  • Threat Intelligence$199/month
  • Cloud SIEM (Sentinel, etc.)$200–$1000+
  •   
  •   
  •   
  •   
  • Purchase Now

Helpdesk

Open a Ticket / Contact Us

Need help now or want to explore partnership options?

Subscribe our newsletter to stay updated!