Step-by-Step Guide to Fix Error 0x80180104

Fixing Error Code 0x80180104: Microsoft Store and Account Sync Issues

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What is the 0x80180104 Error?


The 0x80180104 error is a Windows update and configuration failure that typically occurs when the system cannot complete certain operations, such as installing driver or firmware updates, adding eSIM profiles, or configuring enterprise certificates and network settings. It usually indicates issues like driver incompatibility, corrupted update components, network disruptions, or system file errors that prevent the process from finishing successfully. This error is commonly seen during Windows Update or device configuration and, if unresolved, can lead to outdated drivers, connectivity problems, or incomplete security setups, potentially affecting overall system stability and performance.

Causes

  • Driver incompatibility: Outdated or unsupported drivers cause installation failures.
  • Corrupted update components: Damaged SoftwareDistribution or Catroot2 folders prevent smooth updates.
  • Security software interference: Antivirus or firewall blocks update processes.
  • Network configuration errors: Unstable or misconfigured networks disrupt communication with update servers.
  • Outdated firmware or BIOS: Incompatibility between hardware and system updates.
  • Corrupted system files: Damage in system components triggers update or driver conflicts.

Resolution Steps




1. Run Windows Update Troubleshooter

  • Go to Settings → Update & Security → Troubleshoot → Additional troubleshooters.
  • Select Windows Update and click Run the troubleshooter.
  • Apply the suggested fixes and restart your system.

2. Check and Update Drivers

  • Open Device Manager (Win + X → Device Manager).
  • Right-click the problematic device and select Update driver.
  • Alternatively, visit the manufacturer’s website to download and install the latest compatible driver.

3. Reset Windows Update Components

  • Open Command Prompt (Admin) and run:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

  • This clears corrupted caches and reinitialises services.

4. Perform SFC and DISM Scans

  • Use SFC to repair system files:

sfc /scannow

  • Then use DISM to fix deeper image issues:

DISM /Online /Cleanup-Image /RestoreHealth

5. Temporarily Disable Antivirus or Firewall

  • Turn off third-party antivirus or firewall software temporarily.
  • Retry the update or profile installation, and re-enable protection afterwards.

6. Update Firmware or BIOS

  • Visit your PC or motherboard manufacturer’s website.
  • Check for firmware or BIOS updates and install them carefully to improve compatibility with newer updates.

7. Manually Install Updates or Drivers

  • Download the update from the Microsoft Update Catalogue or driver from the OEM site.
  • Install manually to bypass automatic update conflicts.

8. Use a Clean Boot

  • Open System Configuration (msconfig) → Services tab → Hide all Microsoft services → Disable all.
  • Go to Startup tab → Disable unnecessary apps.
  • Restart and attempt the update or installation again.


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