Maximum network uptime, Minimum operational overhead
With HashRoot NOC/network monitoring, you can rely on our team to manage network related issues throughout, overnight alerts and begin troubleshooting. We know that your network is the backbone of your business and we manage the operational aspects of your network so as to reduce the downtime. Its expensive if you are managing it with an engineer 24 hours a day, 7 days a week and around the year. Under Hash-NOC/Network Monitoring Services, we provide 24/7-managed service for your application servers, network and server infrastructure and identify network issues before becoming it to a problem. Our senior network engineers take all possible actions for all alerts, provided with real time updates and thereby reduces the downtime.
Our optional Tier-1 Remediation services is a service in which we work with you to develop a “Status Book” documenting all network related issues and through this you can sleep throughout the night, as HashRoot back your infrastructure and hence you can enjoy your business.
We manage typical network devices and keep monitoring the set of metrics such as bandwidth utilization, network errors, status, packets, CPU status and disk usage.
UPS & Generator Monitoring
We manage UPS and Generators, which involves monitoring the battery status, timings, standby status, power status (output/input), fuel status, running time, oil level, and transfer switch. Apart from this, we also keep on checking the temperature, airflow and water level.
For monitoring network equipment, HashRoot uses a combination of standard protocols such as Simple Network Management Protocol (SNMP) and ICMP Ping. We also use Call Level Interface (CLI) scripts as a standard protocol to make data available. We will take the statistics off of a website or via XML monitoring.
Support for SNMP Traps & Syslog
Through network-monitored equipment, we support processing of SNMP traps and syslog messages. Our rule based processing engine drives us to define the issue at the moment they're received. And we would send emails, SMS or phone calls to your staff from our 24/7 NOC. Rules may even be time-based or count-based, so we'll only alert.